Covered California is not very health insurance agent friendly when it comes to managing an agent’s book of business. Agents seem to be the last to know when Covered California or Medi-Cal makes changes to a client’s account and either strips their premium assistance or dumps them into Medi-Cal. Covered California has developed book of business and conditional eligibility reports for an agent’s clients enrolled in health plans through Covered California.
It took me a long time to realize that the old adage of “It’s not what you know, but who you know” with respect to success was a crock of crap. Regardless of what or who you know, if you can’t produce something that people will consume, you will never be successful. The connections help get in you in the door. But if you can’t produce results, service, or products, you will be of little value to your associates.
One of the most frustrating aspects of the Affordable Care Act is that it excludes family members from receiving the premium tax credits to reduce their health insurance if one of the parents is offered affordable employer group health insurance. One way around this problem is for the employer to offer employee only coverage. Covered California for Small Business health insurance exchange offers the employee only option for employers when they set up their group health plans.
As I had just started my second year as a Placer County Grand Jury member I was surprised at the similarities between Holacracy and the structure of the California county Grand Jury system. I realized that Grand Juries in California have been using the Holacracy concept where people in the organization have multiple roles while working on different teams, without being micromanaged by a supervisor, for over 100 years.
Covered California has released a series of marketing videos to develop interest and drive sales to their small employer group plans. Formerly known as SHOP (Small business Health insurance Options Program), the small employer group offerings, authorized as part of the Affordable Care Act, has been re-branded as Covered California for Small Business. The small employer group marketplace exchange initially flopped as it was beset with an online application process that failed and subsequent management problems that resulted in billing nightmares for many clients. Fortunately, they seem to have righted the foundering small group boat at Covered California.
I thought it was so sweet that a fellow car wash patron was taking time out from washing her own car to help other people figure out how to get tokens or work the wash selector switch. But when she asked me how my car washing experience was, I figured she was one excellent employee. Wrong again! […]
There is nothing worse than being lied to by a customer service representative. This routinely happens to any Consolidated Communications (formerly Surewest) customer when they call and request assistance with configuring a new wireless ADSL modem router that the consumer purchased. The customer service representative will inform the caller that Consolidated’s Internet service only works […]
You remember the old adage, “You get what you pay for”? Free advice is worth exactly what it costs – nothing! Correct? Maybe, unless you believe in karma. Can you trust free advice on health insurance? I suppose you have to consider the source and your options. ACA health insurance market place is complicated All […]
If you are a small business, nonprofit or just a person that has something to promote, your website is your virtual store or megaphone. The greatest challenge all organizations have is attracting visitors to their websites to promote their products or services. While Search Engine Optimization (SEO) is an important aspect of a good website […]
Hidden within every health plan sold through Covered California is a fee to fund their operation. This per member per month (pmpm) fee applies to both individual and family plans, small group plans sold through the exchange and adult dental plans if they are ever offered. These fees, paid by the health plans and insurance […]