This is not a physical item the guest wanted to return. It’s not like she purchased a car, drove it for a couple months and then wanted to return it for a full refund. She had not booked a vacation date for the Italian farm house which would have prevented another family from renting the vacation house. There is no injury to PAH for the termination of the purchase of the vacation package. The big loser is SHS since that nonprofit organization, who paid PAH for the vacation package, has to refund the guest’s $6,500 and lose out on the funds generated to cover the cost of the event.
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