In another situation I, as the agent on behalf of a client, had made a routine address change. Everything was going smoothly until we went to update the plan selection. That’s when we got the error message. Nothing I could do (logging out of the system and logging back in) changed the error code. We could not select the plan for the new region the clients were moving to.
When your Wi-Fi internet connection stops working the world seems to have unfairly crashed on your computer or mobile device. Every time my internet connection would stop working for no apparent reason on my Vaio notebook computer I always pointed my finger at my internet service provider and their lousy service. Unfortunately, one sharp customer service representative at Consolidated Communications helped me determine that it was my computer that was shutting down our household Wi-Fi.