In response to high call volume for assistance and a website that has gotten slow and started crash at times, Covered California issued and Agent Alert notifying Certified Insurance Agents that they were extending the deadline for 2015 renewals and enrollment until December 21, 2014.
URGENT! You Have Extra Time to Help Consumers Complete Enrollment for January 1st!
Numerous callers told me they were having problems getting the Covered California website to accept any password they created. Any combination of letters and numbers always elicited a website response that the password could not be a word found in the dictionary. More than a few people used words that are on George Carlin’s list of seven dirty words you can’t utter to express their frustration. This stymied many people from even creating accounts which may be one reason why CoveredCA decided they needed to extend the deadline while they fixed the pass word problem.