The commission structure for individual and family plans has been on a steady decline since the Affordable Care Act began to be implemented in 2011. As the commissions to agents have decreased, the request from clients for assistance has increased. Now a major carrier has announced a reduction in commissions for small group plans. There […]
Posts and commentary related to health insurance agents generally in California, commissions, carriers, service, Covered California.
Covered California held its second in a series of sales seminars for Certified Insurance Agents. The webinar was punctuated by technical glitches and an amateurish quality of the presenters. They did manage to address several questions that had less to do about sales and more about the CalHEERS on-going technical problems and new voter registration […]
Covered California will be hosting bi-monthly webinars for agents, enrollers and navigators on the 2015 renewal and open enrollment period. The first presentation was on the automatic enrollment for existing consumers and some of the technical issues that might occur. The webinar itself, Sales Partner Renewal Webinar October 8th 2014, was approximately 48 minutes long. […]
Insurance agents are uniting to bash and defeat Prop. 45, the California ballot initiative that would give the Insurance Commission the power to deny excessive health insurance premium rate increases. The latest campaign rhetoric by agents makes Prop. 45 sound worse than the Affordable Care Act. This organized opposition to Prop. 45 only serves to […]
With Covered California moving forward on the Navigator grant program consumers will have to contend with even more and potentially confusing marketing for ACA health plans this fall during open enrollment. The new Navigator program will allow non-profit organizations that receive grant money to create radio and TV commercials along with opening store fronts to […]
Agents and brokers drove in 39% of the enrollments for Covered California during the 2013-14 ACA open enrollment period with the least amount of training and resources of any group submitting applications. As Covered California starts their budget process allocating money for 2014 training, I had to speak publicly at a Board meeting and plead […]
Did you get your Covered California agent survey and how did you respond? It was a pleasant surprise that a survey from Covered California showed up in my email in-box. Does this survey represent a new chapter in communications between agents and the California exchange or will Covered California continue business as usual with the […]
Covered California’s Small Business Health Options Program (SHOP) announced on May 7th that agent commissions will once again be delayed. This comes on the heels of last months announcement that SHOP hoped to pay commissions at the end of April. SHOP has had to completely move all billing data for the small groups enrolled onto […]
Aside from the enumerable website issues of both Healthcare.gov and Covered California, perhaps the largest problem of the ACA open enrollment centered around accessible and reliable information concerning how to enroll for the new ACA health plans. California health agents and brokers, who were handling hundreds of client enrollments each, bore the brunt of this […]
Consumers who were unable to create an online account or start their online application because of technical difficulties can contact a Covered California Certified Insurance Agent to explain that they attempted to get through on March 31 and experienced difficulties. Those consumers will have until 11:59 p.m. April 15 to work with the Certified Insurance Agent to complete their application and choose a plan.