A review of Covered California Navigator enrollment and payment data for 2015 reveals that a majority of organizations awarded grant money to enroll individuals and families in qualified health plans failed to meet their enrollment goals stipulated in the grant award agreements. Fifty-five of the Sixty-five organizations listed that received Navigator grants failed to meet […]
Posts related to the Navigator program through Covered California.
Covered California announced in mid-July they were awarding $10 million in grants to a Navigator program that performed poorly in 2015. Two weeks later Covered California sent out a letter to agents that they would no longer be compensated for assisting individuals and families who are determined eligible for Medi-Cal. For the 2015 open enrollment […]
From the earliest marketing of Covered California it was obvious that this new health insurance Marketplace exchange would be more of a sales organization as opposed to a consumer advocate for health insurance. A recently published document entitled Sales and Outreach Skills directed toward Certified Enrollment Counselors and Navigators reinforces the appearance that Covered California […]
In response to Covered California Navigators complaints about not being able to fulfill their contractual obligations to enroll individuals and families in tax subsidized health plans the Covered California Board voted at their January 15, 2015, to advance grant money to Navigators just for talking to consumers. The Navigator program was launch in the fall […]
Covered California has award $17.1 million dollars to 66 organizations to be known as Navigators to enroll 93,467 individuals from October 2014 to June 2015. The average cost per enrollment for the Navigator program is $190 per person with some Navigators receiving as much as $435 per enrollment. For each additional 100 enrollments above the […]
With Covered California moving forward on the Navigator grant program consumers will have to contend with even more and potentially confusing marketing for ACA health plans this fall during open enrollment. The new Navigator program will allow non-profit organizations that receive grant money to create radio and TV commercials along with opening store fronts to […]
The Covered California Board approved a resolution at their June 2014 meeting to allocate $16.9 million toward establishing a Navigator program. Under the new Navigator program organizations awarded grants will be encouraged to open store fronts, theyll receive bonuses for exceeding enrollment projections and theyll be allowed to advertise their services. Short of requiring an […]
As if Covered California doesn’t have enough to do with fixing website problems, enrolling Certified Enrollment Counselors and certifying insurance agents to sell their health plans, they now have to launch a $5 million grant program to create regional Navigators. It is unfortunate that the rules associated with the Affordable Care Act mandate that states that set up their own exchanges must also create a Navigator program that looks virtually identical to the fledgling Certified Enrollment Entities and Counselors In-Person Assistance Program.