Blue Shield exposes Social Security numbers on public web page

Blue Shield Covered California Binder Payment

Blue Shield of California sent notices to their appointed insurance agents that the agent's Social Security number had been displayed during the course of member's online payment. The letter from Blue … [Read more...]


Are Certified Enrollment Counselors prepared to answer health insurance questions?

Health plans are more complicated than clocks

One of the strategies for enrolling hundreds of thousands of California residents in new Covered California health plans was to have an army of in-person Certified Enrollment Counselors. While these … [Read more...]


Health Net slashes agent commissions

Health Net cuts agent's commissions on ACA health plans.

Health Net notified all their California agents by a letter dated January 29th,  that effective March 1, 2014, they will slash the sales commission by over 50% on four of their five individual and … [Read more...]