Kevin Knauss: Health, History, Travel, Insurance
Posts related to Covered California Certified Insurance Agents and their role helping consumers enroll in health insurance, commissions, carriers, problems.
Covered California will be updating the enrollment software between October 13th and November 4th, 2014. This update disables the Report a Change function preventing consumers from adding a family member through either birth or adoption. Covered California has published escalation procedures for Certified Insurance Agents and Certified Enrollment Counselors to use when they need to […]
From Covered California communication with Certified Insurance Agents and Certified Enrollment Counselors Pre-Termination Notices Will Be Sent Today To Fewer Than 11,000 People SACRAMENTO, Calif. Covered California announced Monday it has been able to clear the citizenship/lawful presence status of the vast majority of individuals who were sent notices seeking verification documents in September, meaning […]
Covered California will be hosting bi-monthly webinars for agents, enrollers and navigators on the 2015 renewal and open enrollment period. The first presentation was on the automatic enrollment for existing consumers and some of the technical issues that might occur. The webinar itself, Sales Partner Renewal Webinar October 8th 2014, was approximately 48 minutes long. […]
Another glitch in the Covered California enrollment system has been uncovered. When a household moves to a new address and the new residence is in a different rating region, the individual or family may receive an additional bill for back premium amounts. The software quirk that allows the health insurance carrier to invoice for past […]
The Covered California Board adopted regulations at their September 2014 board meeting that will mandate that Certified Enrollment Counselors and Certified Insurance Agents must assist consumers enrolling in health plans to register to vote through the Secretary of States voter registration web page. Download the full adopted regulations at the end of the post. (b) […]
Covered California is ratcheting up the emails and letters to consumers on a variety of topics from immigration verification to renewing their health plans for 2015. Some of these letters for additional information, consent, or to manage verifications will ultimately be confusing to the consumer. In a Certified Insurance Agent webinar, Covered California went over […]
Contrary to Department of Health Care Services (DHCS) statements in their Medi-Cal Essentials webinar, agents will not be receiving any payments for assisting clients that were enrolled into Medi-Cal through a Covered California application in the near future. Recent email communication from Covered California to Certified Insurance Agents suggests thatcompensation of approximately $58 per Medi-Cal […]
Throughout the past year of enrolling individuals and families into the Covered California health plans, Certified Insurance Agents were in the dark when it came to Medi-Cal. The Department of Health Care Services held a webinar on July 31st to review of the essential basics of the Medi-Cal program. Even if you only review the […]
For Certified Insurance Agents enrolling clients into health plans through Covered California for an August 1, 2014 effective date, many have been asking why it is taking so long for the enrollment data to be transmitted to the carrier. Customer Service Representatives at Anthem Blue Cross and Covered California acknowledged on July 28th that enrollment […]
With Covered California moving forward on the Navigator grant program consumers will have to contend with even more and potentially confusing marketing for ACA health plans this fall during open enrollment. The new Navigator program will allow non-profit organizations that receive grant money to create radio and TV commercials along with opening store fronts to […]
