Kevin Knauss: Health, History, Travel, Insurance
From Covered California communication with Certified Insurance Agents and Certified Enrollment Counselors Pre-Termination Notices Will Be Sent Today To Fewer Than 11,000 People SACRAMENTO, Calif. Covered California announced Monday it has been able to clear the citizenship/lawful presence status of the vast majority of individuals who were sent notices seeking verification documents in September, meaning […]
With Covered California’s upgrade to their enrollment software on October 13th they have inadvertently locked people out of purchasing a health plan for the remainder of 2014. Individuals and families who completed the application and were set to purchase a health plan for a November 1st effective date were greeted with Error Code: 000. Covered California says they […]
A major software upgrade to the Covered California online enrollment website has suspended the ability to add a new baby or household member to a family plan until November 4th. This black out period for babies or adoptions applies to current consumers in a Covered California health. The ability to add new household members will […]
Covered California will be hosting bi-monthly webinars for agents, enrollers and navigators on the 2015 renewal and open enrollment period. The first presentation was on the automatic enrollment for existing consumers and some of the technical issues that might occur. The webinar itself, Sales Partner Renewal Webinar October 8th 2014, was approximately 48 minutes long. […]
Consumers who purchased a health plan through Covered California 2014 may lose their monthly tax credit in 2015 if they don’t give permission to allow the state exchange to verify their income through the federal hub. The sudden loss of the Advance Premium Tax Credit in 2015 applies to consumers who did not give Covered […]
There was tremendous confusion over which doctors were in-network for the new individual and family plans offered through Covered California in early 2014. While the major health insurance plans offering PPO and EPO plans maintained the provider networks were the same regardless of whether they were purchased on or off the exchange, doubts persisted fueled […]
Another glitch in the Covered California enrollment system has been uncovered. When a household moves to a new address and the new residence is in a different rating region, the individual or family may receive an additional bill for back premium amounts. The software quirk that allows the health insurance carrier to invoice for past […]
The Covered California Board adopted regulations at their September 2014 board meeting that will mandate that Certified Enrollment Counselors and Certified Insurance Agents must assist consumers enrolling in health plans to register to vote through the Secretary of States voter registration web page. Download the full adopted regulations at the end of the post. (b) […]
Covered California has award $17.1 million dollars to 66 organizations to be known as Navigators to enroll 93,467 individuals from October 2014 to June 2015. The average cost per enrollment for the Navigator program is $190 per person with some Navigators receiving as much as $435 per enrollment. For each additional 100 enrollments above the […]
Covered California provided some very important training to insurance agents on determining ACA MAGI for clients…twelve months late. The information offered on household income for tax credits should have been offered months ago before we started the first open enrollment. While the maxim of “better late than never” is apropos, content was at times needlessly […]
