Kevin Knauss: Health, History, Travel, Insurance
Posts on the development and implementation of the California health insurance market place, application, account, enrollment, termination.
There is little complete data on consumer experience or ratings of health plans offered through Covered California. The Office of Patient Advocate (OPA) released their latest report cards in early October, but even they are devoid of a complete consumer experience with California health plans in 2014. Covered California, who should be in the lead of producing consumer reports, hasn’t […]
If you purchased an Individual and Family Plan through Covered California or off-exchange directly from an insurance company or health plan, I would like you to take a short, anonymous survey on your experience with your health plan in 2014. Your participation and responses are anonymous and in no way can they be used for […]
Covered California will be updating the enrollment software between October 13th and November 4th, 2014. This update disables the Report a Change function preventing consumers from adding a family member through either birth or adoption. Covered California has published escalation procedures for Certified Insurance Agents and Certified Enrollment Counselors to use when they need to […]
From Covered California communication with Certified Insurance Agents and Certified Enrollment Counselors Pre-Termination Notices Will Be Sent Today To Fewer Than 11,000 People SACRAMENTO, Calif. Covered California announced Monday it has been able to clear the citizenship/lawful presence status of the vast majority of individuals who were sent notices seeking verification documents in September, meaning […]
With Covered California’s upgrade to their enrollment software on October 13th they have inadvertently locked people out of purchasing a health plan for the remainder of 2014. Individuals and families who completed the application and were set to purchase a health plan for a November 1st effective date were greeted with Error Code: 000. Covered California says they […]
A major software upgrade to the Covered California online enrollment website has suspended the ability to add a new baby or household member to a family plan until November 4th. This black out period for babies or adoptions applies to current consumers in a Covered California health. The ability to add new household members will […]
One of the great pleasures of hosting my own website and blog are the numerous people who have contacted me about Covered California and the new health plans being offered to individuals and families. One gentleman has done an astounding amount of research in response to the health plan changes proposed by Health Net. He has written a […]
Covered California will be hosting bi-monthly webinars for agents, enrollers and navigators on the 2015 renewal and open enrollment period. The first presentation was on the automatic enrollment for existing consumers and some of the technical issues that might occur. The webinar itself, Sales Partner Renewal Webinar October 8th 2014, was approximately 48 minutes long. […]
Consumers who purchased a health plan through Covered California 2014 may lose their monthly tax credit in 2015 if they don’t give permission to allow the state exchange to verify their income through the federal hub. The sudden loss of the Advance Premium Tax Credit in 2015 applies to consumers who did not give Covered […]
There was tremendous confusion over which doctors were in-network for the new individual and family plans offered through Covered California in early 2014. While the major health insurance plans offering PPO and EPO plans maintained the provider networks were the same regardless of whether they were purchased on or off the exchange, doubts persisted fueled […]
