Perhaps the most difficult part of the Covered California application for the consumer is creating a password. The rules are very strict and have not always been adequately explained. Covered California has included more information to help consumers create a password when they have to reset it. The biggest complaint after the password has been rejected is that the system tells the consumer that the pass word cannot contain a dictionary word. You would be amazed at how many two letter combinations actually are words found in a dictionary. Hint: don’t put two letters together when creating a password. Always have letters separated by a number or special character.
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